With the freedom of self-catering combined with the services and facilities of a hotel, Village n Life's De Waterkant Village is a unique hospitality concept. A centralized reception acts as a service centre which allows guests all the comforts of a hotel in your own home.

Guest services include daily housekeeping, tourist information and booking kiosk . Properties have been immaculately prepared according to detailed guest specifications.


Online Guest Service Directory

We are delighted to host you at our establishment and encourage you to peruse this site to familiarize yourself with our facilities and services to get the full benefit and enjoyment of your stay.

Click to view Directory

 

 

Service Centre

De Waterkant Village features a service centre, located on the premises with friendly and professional staff who offer our guests the following services - meet on arrival, assist with check-in, booking tours, airport transfers and car hire. The service centre is a Wi-Fi hotspot exclusively for our guests.

Service centre Hours: 07h00 – 23h00


Late arrivals can be arranged at an additional charge after reception hours.

Uber Taxi Service

We now offer an Uber booking service to  our guests. The service carries a minimum booking fee of R20 and can be requested from reception.

 

 

Security

De Waterkant Village is patrolled by security staff on a 24-hour basis.

 

 

Control Room

De Waterkant Village is part of the Village n Life Group who offers all guests access to the 24 hour Village n Life control room. The control room has direct access to the senior management of Village n Life, Embassy or Consulate offices, and other essential and emergency contacts.

Contact number: +27 (0)21 430 4100

 

 

Housekeeping

Our dedicated housekeeping department offers guests a full service, which includes a linen and towel change after every fourth night’s occupation.

For guests staying in our superior one bedroom, as well as any two or three bedroom apartment, a daily refresh service is also included.

For guests staying in our studio and classic one bedroom, a daily refresh service is also included (Mondays to Saturdays).

Refresh Service at R190
Full Service (Linen Change) at R350 Towel Request at R60 (2 x Hand towel, 2 x Bath towel, 1 x Bath mat)

 

Personal Laundry

Laundry and dry cleaning services are available to all guests staying at De Waterkant Village.