ServicesDe Waterkant Village offers guests stunning self-catering apartments and cottages with added services to make your stay as comfortable as possible.
A centralised Service Centre area acts as the perfect base from where guests can explore the area, enjoy a coffee overlooking the neighbourhood or book a tour or adventure from the exciting list of activities available at the tourism kiosk.
Service CentreDe Waterkant Village features a service centre, located on the premises with friendly and professional staff who offer our guests the following services - meet on arrival, assist with check-in, booking tours, airport transfers and car hire. The service centre is a Wi-Fi hotspot exclusively for our guests.
Service centre Hours: 07h00 – 23h00
Late arrivals can be arranged at an additional charge after reception hours.
Online Guest Service DirectoryWe are delighted to host you at our establishment and encourage you to peruse this site to familiarize yourself with our facilities and services to get the full benefit and enjoyment of your stay.
Click to view Directory
Uber Taxi ServiceWe now offer an Uber booking service for our guests. The service carries a minimum booking fee of R20 and can be requested from reception.
SecurityDe Waterkant Village is patrolled by security staff on a 24-hour basis.
Control RoomDe Waterkant Village is part of the Village n Life Group who offers all guests access to the 24 hour Village n Life control room. The control room has direct access to the senior management of Village n Life, Embassy or Consulate offices, and other essential and emergency contacts.
Contact number: +27 (0)21 430 4100
HousekeepingOur dedicated housekeeping department offers guests a full service, which includes a linen and towel change after every fourth night’s occupation.
A daily refresh service is also included from Monday to Saturday. Additional charges apply for Sunday and Public Holiday service requests.